# Pronto Training features

> One booking, start to finish: booked on your site, scheduled without clashes, qualification records and renewals kept, invoiced and synced to your accounts.

Canonical page: https://trainpronto.com/features
Publisher: Pronto Systems (https://prontosystems.co.uk)
Last reviewed: 2026-09-23

## Features

### Bookings

- A branded booking site on your own domain, plus a widget for an existing website
- Real dates and availability, extras and add-ons in the basket
- Online card payments (Stripe) or pay on account with a company credit limit
- Quotes with a shareable link that become bookings when accepted
- Customer accounts on the booking site: bookings, training records, invoices, cancellation requests and two-step sign-in
- Cancellation policies, cancellation requests, refunds and credit notes
- Pre-course forms attached to the booking

### Scheduling

- One week view of courses, instructors, rooms and equipment
- Clash checks before a course saves, with blocking rules and recorded overrides where permitted
- Provisional dates you hold, confirm or release
- Joining instructions and invites sent automatically
- Instructor calendar sync with Google Calendar and Outlook; busy windows are read back and clashes flagged
- Instructor work offers, instructor qualifications with expiry alerts, and leave

### Records and renewals

- Customer and company records with bookings, quotes, invoices, credit terms and the people they send
- Qualification records with expiry dates, created when a tablet session syncs
- Renewal reminder emails (for example 60, 30 and 7 days before expiry) to delegates who have agreed to receive them
- A training matrix per customer company
- Every result records who recorded it, where and when; an audit trail across bookings, payments and data changes

### Money and reporting

- Invoices raised from bookings; credit notes, discounts and company credit limits
- Xero sync of invoices, payments and credit notes
- Card payments in person from the mobile app with Tap to Pay or a Bluetooth card reader
- Reports: revenue, fill rates, aged debt, instructor utilisation, delegates trained, and custom reports exported to CSV

### Staff and administration

- Pronto Management mobile app for staff and instructors (Android; iOS coming soon): the day's assignments, team schedule, new bookings and quotes, enquiries converted to bookings, approvals and notifications
- Workflow rules for routine emails and notifications, which can be drafted from a plain-English description
- Email templates sent from your own verified domain
- Roles and permissions per member of staff; single sign-on and two-step sign-in for staff
- Self-service CSV import of bookings, customers, companies, qualifications, courses, instructors, locations, time slots and the training matrix
- CSV export of invoices, the training matrix and custom reports
- A public API with API keys issued to your business

## Optional add-ons

- Tablet package: design and deliver your own courses on tablets (priced in your quote)
- Equipment Hire: quotes, day rates, agreements, reservations shared with course scheduling, deposits, check-out with signature, return and overrun charges
- Inventory: bulk stock, required for bulk equipment hire
- Website: a simple site on your own domain built from a section library, with the booking flow built in

## Integrations

Available now (may need account connection and configuration):

- Stripe: Online card payments
- Xero: Invoices, payments and credit notes; connection setup required
- Google Calendar: Instructor calendar sync
- Outlook: Instructor calendar sync
- Google Maps: Venue maps and address lookup
- Resend: Transactional email delivery
- Pronto Platform: SMS delivery within Pronto Training; standalone product coming soon
- Google Analytics: Booking-site GA4 events, subject to consent
- Google Tag Manager: Your booking-site GTM container, subject to consent
- Google Ads: Booking and enquiry conversions, subject to consent
- OpenAI: Course descriptions and quote assistance

Planned, with no confirmed release dates: Sage, QuickBooks, Zoho Books, Microsoft Teams, Slack, Mailgun, Salesforce, HubSpot, Facebook Pixel, Google Drive, Dropbox, OneDrive, Google Workspace, Microsoft Graph.

## How to start

- [Start a 30-day free trial (no card)](https://trainpronto.com/signup?plan=trial)
- [Subscribe monthly](https://trainpronto.com/signup?plan=month)
- [Subscribe yearly](https://trainpronto.com/signup?plan=year)
- [Book a demo or ask a question](https://trainpronto.com/#contact)
- [Email the team](mailto:hello@prontosystems.co.uk)
- [Tablets and transport cases](https://prontosystems.co.uk/shop)